Privacy Policy

1.1 Personal Information

We collect information that you provide directly to us, including:

• Name and contact details
• Account credentials
• Payment information
• Communication preferences
• Professional information

1.2 Usage Data

We automatically collect certain information about your device and usage of our services:

• Device information and identifiers
• Browser type and settings
• Operating system information
• IP address and location data
• Usage patterns and preferences

2.1 Primary Uses

• Providing and maintaining our services
• Processing your transactions
• Communicating with you about our services
• Personalizing your experience
• Improving our services

2.2 Secondary Uses

• Analytics and research
• Marketing and promotional purposes
• Legal compliance
• Fraud prevention

3.1 Third-Party Service Providers

We may share your information with trusted service providers who assist us in:

• Payment processing
• Cloud hosting
• Analytics
• Customer support
• Marketing and advertising

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests from public authorities.

4.1 Security Measures

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Monitoring and logging
• Employee training and policies

4.2 Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations.

5.1 Access and Control

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability

5.2 Exercise Your Rights

Contact us at privacy@panchastra.com to exercise your rights.